Transactions effected on Sweet Scents are rendered secure by the Sage Pay payment system (www.sagepay.com). All information exchanged to process the payment is encrypted using the SSL protocol. These data cannot be detected, intercepted or used by third parties, and are not kept on our computer systems either. Sage Pay is a technical service provider, and does not take care of disputes linked to the orders. These should be settled directly with Sweet Scents and/or your bank.